Return and exchange
Return process
30 day reflection period, register returns online, return costs and more.
30 days reflection period
30 days after receiving your order.
Registering your return
Register your return online.
Return costs
Returns costs are for your own account. Return costs are different for every country.
Where can I drop off my return package?
Check the drop-off points.
Return status
You will receive e-mails to keep you up to date of the return process.
When do I receive my refund?
Within 1 or 2 business days, after we have received your return.